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I've forgotten my password / reset my login
I've forgotten my password / reset my login

Find out how to get access to your account if you've forgotten your password.

Michael Park avatar
Written by Michael Park
Updated over a week ago

You can request a new password reset link via email any time by clicking on the 'Forgotten Password?' link on the login page.

  1. Click on Login (on the top navigation)

  2. Click on the "Forgot password?" link (beside the password input)

  3. On the "Reset your password" form, fill in your register email and click "Send Password Reset Link.

  4. Wait a few minutes and check your email inbox.

  5. Click on the link on the password reset email you receive.

  6. On the reset page, fill in your registered email again and enter and confirm a new password.

  7. Login using your new password.

The password reset e-mail link is only valid for 24 hours (for security reasons). You can repeat the steps above to request a new link at any time.

If you are not receiving the reset e-mail, please check your Junk Mail and Spam folders first, then contact us to report a delivery issue.

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