Moving a participant from one team to another involves two steps:
Removing the participant from their current team
Adding the participant to their new team
You'll need to know the participant's email address in order to do move them. You can find this as you go through the following steps.
Removing the participant from their current team
First, log in to your admin area and go the Team section.
Now open their current team, either by finding it in the list or by searching through the teams.
Next, click on the Members tab.
OPTIONAL: You'll need to know the person's email address, so if you don't already know this, click on their name and copy the value shown in the column on the right of their profile page.
Back in the team Members tab, click on the Options button and select Remove From Team.
The user has now been removed from the team.
Adding the participant to their new team
Finally, you need to add this person to the new team. Open the new team's Members tab and enter their email address and a nickname (just their name) into the Invites section, then click the Invite button to add them to the team. They are now a member of the new team.
Since the person is an existing participant, they will be added to the new team straight away (they won't receive an invite email).
If you have any questions or need any help, please contact us.