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Moving a Participant to Another Team
Moving a Participant to Another Team

Find out how to move a participant from one team to another.

Michael avatar
Written by Michael
Updated over 7 months ago

Moving a participant from one team to another involves two steps:

  • Removing the participant from their current team

  • Adding the participant to their new team

You'll need to know the participant's email address in order to do move them. You can find this as you go through the following steps.

Removing the participant from their current team

First, log in to your admin area and go the Team section.

Open the teams section

Now open their current team, either by finding it in the list or by searching through the teams.

Open the team

Next, click on the Members tab.

Click on the members tab

OPTIONAL: You'll need to know the person's email address, so if you don't already know this, click on their name and copy the value shown in the column on the right of their profile page.

Click on the user
Copy their email address

Back in the team Members tab, click on the Options button and select Remove From Team.

Remove the user from the team

The user has now been removed from the team.

Adding the participant to their new team

Finally, you need to add this person to the new team. Open the new team's Members tab and enter their email address and a nickname (just their name) into the Invites section, then click the Invite button to add them to the team. They are now a member of the new team.

Add the person to the new team

Since the person is an existing participant, they will be added to the new team straight away (they won't receive an invite email).

If you have any questions or need any help, please contact us.

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