We have a video tutorial that shows you how to connect your Fitbit account to Big Team Challenge:
Connecting to Fitbit via the web
Open 'My Account > Sync Devices' from the top navigation.
Click on the 'Connect' Button in the Fitbit box.
Follow the instructions to login to your Fitbit.com account
Allow access to your activity and profile and click on 'Allow'
Connecting to Fitbit via the app
Open 'Sync Device' from the navigation
Select 'Connect' in the fitbit box
Follow the instructions to login to your Fitbit.com account
Allow access to your activity and profile and click on 'Allow'
Syncing
When you connect your Fitbit with Big Team Challenge, our system automatically syncs in the background each time Fitbit notifies us of new steps. Once Big Team Challenge has pulled in distance for a particular day, we update your daily total each time we receive new steps from Fitbit.
For more information on how to sync your Fitbit device please see https://support.google.com/fitbit/answer/14237221?hl=en-GB&ref_topic=14236505&sjid=11300895045985683527-EU
If you have any issues with Fitbit sync, please see https://help.bigteamchallenge.com/en/articles/152956-fixing-fitbit-sync-issues.
To stop syncing with Fitbit, just press the "Disconnect" button instead in step 4 above.