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Syncing with Fitbit

Find out how to sync your steps from Fitbit

Michael avatar
Written by Michael
Updated over 3 months ago

We have a video tutorial that shows you how to connect your Fitbit account to Big Team Challenge:

Connecting to Fitbit via the web

Open 'My Account > Sync Devices' from the top navigation.

Click on the 'Connect' Button in the Fitbit box.

Follow the instructions to login to your Fitbit.com account

Allow access to your activity and profile and click on 'Allow'

Connecting to Fitbit via the app

Open 'Sync Device' from the navigation

Select 'Connect' in the fitbit box

Follow the instructions to login to your Fitbit.com account

Allow access to your activity and profile and click on 'Allow'

Syncing

When you connect your Fitbit with Big Team Challenge, our system automatically syncs in the background each time Fitbit notifies us of new steps. Once Big Team Challenge has pulled in distance for a particular day, we update your daily total each time we receive new steps from Fitbit.

If you have any issues with Fitbit sync, please see https://help.bigteamchallenge.com/en/articles/152956-fixing-fitbit-sync-issues.

To stop syncing with Fitbit, just press the "Disconnect" button instead in step 4 above.

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