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Administering and managing teams

Find out how to administer your challenge's teams.

Written by Michael

As a challenge admin, you have the ability to manage teams on your participants' behalf.

You can:

  1. Create new teams, specifying the member email addresses

  2. Update an existing team, changing the team name and team settings

  3. Add an existing user to a team

  4. Invite a new user to a team

  5. Cancel a pending invite

To create a team, login to your admin website (e.g. demo.bigteamchallenge.com/admin) and visit the "Teams" link on the left-hand navigation or in the challenge section top navigation.

Access to teams

You should see a list of all teams:

All teams

From the Teams page, you can search for a team, click on the "View" button on a team row to edit a team, or use the "Create Team" button to add a new team:

Each team must have a unique name - enter this along with (optionally) the team's location and description. If Team Segments are enabled for your challenge, choose the leaderboard segment this team should belong to.

You can also choose whether to allow any participant to join the team through the website and apps - "Anyone can join". Alternatively, if you wish to lock down the team, select "Invite only" to require the team leader (or you, via the admin) to send invites to potential team members.

After you've created the team, you can add existing users to the team or you can send email invites to new users via the sections highlighted in the screenshot below.

When you invite a new user via email, you'll be asked to enter a nickname for the person. We use the nickname to identify invites since we don't remember the email for privacy reasons. For each invite that you send:

  1. If the email address is already a registered participant but they are a member of another team, you will get an error message.

  2. If the email address is already a registered participant and not in a team, they will be automatically added to the team - i.e. no invite email will be sent. Note: this will cancel any pending invites for other teams.

  3. If the email address is not registered, they will receive an invitation email with a link to register for your challenge. Upon registering (using the same email address), they will be automatically added to the team. Note: Normal non-admin invites require the user to press "Accept" or "Decline".

Later, you can edit the team by selecting it from the Teams section and clicking on the "Edit" button.

Once people have joined the team, you can perform various actions via the "Options" button drop-down.

Team member options

You can:

  • Edit the user to change their details.

  • Make them the team leader which allows them to change the team name and invite new members (there can be multiple team leaders as well as no team leader).

  • Move them to a new team (optionally along with their steps).

  • Remove them from the team.

If you choose to move them to a new team, you'll be able to search for the team and then can choose if you wish to move their steps to the new team and also send them an email telling them that they have been moved.

Move to new team
Move team options
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