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What emails will my participants receive?

David avatar
Written by David
Updated yesterday

Big Team Challenge has a limited number of transactional emails that are sent to users.

Our app e-mail messages come from two email addresses:

Verify Email Address

All users have to verify their email address by clicking on a unique link emailed to them after registration.

Password Reset

If a user requests a password reset email, they will be sent a reset link via email which will expire after 24 hours.


News Post

If you choose to send an email when publishing a Challenge News Post, registered users or active participants will receive an email like the screenshot below. Please note that users can unsubscribe or turn off this email if they chose to do so.


Team Invite

Sent by the team leader (participant)

If the recipient is not yet registered using the same email as the invite (register):

If the recipient has registered using the same email (login):

Sent by the the challenge organiser (from admin)


Allocating / Moving Participants

If you add or move a user to a new team in the admin website, they will receive the following emails:

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