You can send out updates to your participants at any time via the Updates section of your private admin area. These will appear on the challenge website and iPhone/Android app, and you can optionally send them via email and push notifications.

(If you prefer to use your own email communication system, your Big Team Challenge admin website includes the option to export users to a csv file, including each user’s registered email address for importing into your third party system.)

Step 1 - Open Your Private Admin Area

Your private admin area is located at [your challenge website]/admin (eg. You can log in with your email and password you chose when you first signed up.

Animation of how to log in to admin

Step 2 - Open the Updates Section

Once logged in, select "Updates" from the menu on the left-hand side. You'll see a list of all your existing updates along with a a "New Update" button on the right-hand side.

Animation showing how to go to Updates section in admin

Step 3 - Add Your Content

Each update is made up of three parts:

  • Title: This is used as the title of your challenge update as well as the subject of the optional email updates and push notifications. This should be a short overview of the content of this challenge update (e.g. "Week 1 Review" or "Selfie Competition").

  • Summary: This is only used in our iOS and Android apps and allows you to provide your participants with a short synopsis of the update before they tap to read the whole challenge update (e.g. "Great progress made this week. 250 miles and counting!" or "We're running a selfie competition. Submit yours for a chance to win!").

  • Body: This is the main content of your challenge update. It can be of any length and can contain new lines to separate paragraphs but can't contain HTML code or any attachments. (If you wish to send attachments to your participants, you can export their emails as a CSV file and import that into your own mailing software)

Animation showing how to create a new update

Step 4 - Select Your Notification Settings

There are a few options when creating a new update in terms of both to whom the update is available, and how participants will be notified about it.

You can choose to send notifications about this update to either all of your registered users or only users who have signed up to a team for the current challenge. This is useful when you're running your second challenge as some registered users may not wish to take part this time and will not want to receive notifications about this update.

You can also choose how these notifications are sent, either via email and/or by a push notification to participants who have downloaded our iOS and Android app.

Animation showing how to send a new update

Step 5 - Push the Button

Once you're all set, click "Publish" and your update will be available to your participants and any optional notifications you've selected will also be sent. If you're not quite ready to publish the challenge update, you can select "Save New Draft" and edit it later by selecting it from the Updates page.

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