Syncing with Apple Health

Find out more about how to sync your steps via Apple Health

Michael Park avatar
Written by Michael Park
Updated over a week ago

Please note: There may be a delay in the initial Apple Health sync. Please allow at least a few hours after enabling the Apple Health Sync option for your steps to start syncing.

We have a tutorial video covering how to connect to Apple Health:

After following the steps outlined below, the Big Team Challenge app will sync your latest step count from Apple Health each time you open the app and in the background as often as iOS permits. This provides you with an easy and hassle-free way of adding your steps to the challenge.

Open the Sync Devices Screen

Tap on the menu button then select Sync Devices from the list.

App screenshot showing sync devices menu item

Connect to Apple Health

Tap on Connect to Apple Health in the Devices section.

App screenshot showing Apple Health entry on sync devices screen

Confirm to Continue

The next screen will tell you a little bit more about the connection. Tap Connect if you're happy to continue.

App screenshot showing connect to Apple Health button

Grant Access to Your Health Data

Apple Health will now ask you to grant us access to your steps data. If you wish to continue, tap the switch.

App screenshot showing Apple Health confirmation screen

Once the switch is set to on, tap Allow.

App screenshot showing steps access enabled for Apple Health

Confirm You're Connected

If everything worked correctly, you'll be taken back to the Big Team Challenge app. The top of the Sync Devices screen should say Connected and the list entry will have updated to read Disconnect. This indicates the connection completed successfully. If you wish to disconnect from Apple Health in the future, just tap on that entry in the list.

App screenshot showing Apple Health is connected

Start Walking!

Big Team Challenge will now ask Apple Health for you latest step count every time you open the app. These steps will be synced to the challenge.

If your steps aren't syncing, pease check that your latest steps are showing in the Apple Health app.

Please note: There may be a delay in the initial Apple Health sync. Please allow at least a few hours after enabling the Apple Health Sync option for your steps to start syncing.

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