Syncing with Health Connect

Find out more about how to sync your steps from Health Connect on Android

Michael Park avatar
Written by Michael Park
Updated over a week ago

Connecting Health Connect on Android to Big Team Challenge allows you to sync your steps from the following platforms:

  • Google Fit

  • Samsung Health

  • MyFitnessPal

  • And others as more providers join the Health Connect platform

Connecting Samsung Health or Google Fit to Big Team Challenge is a two-stage process:

  1. Connect Samsung Health/Google Fit to Health Connect

  2. Connect Health Connect to Big Team Challenge

Step One

Download Health Connect from Google Play here.

Open the Health Connect app and tap Get Started.

Select App permissions. You should see Samsung Health or Fit. If not, tap "Can't see all your apps?" at the bottom of the list, then "See all compatible apps" on the next screen. You should be able to select Samsung Health or Google Fit.

Health Connect permissions

Now, select Samsung Health or Fit from the list (as per the screenshot above).

On the next screen, tap "Allow all" or select at least "Steps". You are finished connecting Samsung Health/Google Fit to Health Connect. Move on to Step Two.

Samsung Health granted permission

Step Two

Now you need to connect Big Team Challenge to Health Connect.

Open the Big Team Challenge app and go to Sync Device in the menu.

Sync devices

You should see "Health Connect" at the top of the list, Tap on "Connect", and then "Connect" again on the popup that appears.

Finally, you need to give Big Team Challenge permission to access Health Connect. Enable "Allow all" at the top of the list, then "Allow" at the bottom.

You should now be connected to Health Connect.

Connected successfully

Steps Still Not Syncing?

If your steps are still not syncing, you can do some additional checks.

Open Health Connect (you can search for "health connect" in the Play Store and open it from there), go to "Data and access", then "See all categories", then "Activity", "Steps", "See all entries". This will show you the steps data that is in Health Connect.

If this is empty or if you don't have access to any of these sections, it means Samsung Health or Google Fit isn't syncing to Health Connect.

We'd recommend checking the settings in Samsung Health and Google Fit, and even revoking the permissions and then granting them again.

If you still can't see your steps in Health Connect, please contact Samsung Health and Google Fit support for help with their apps.

Google has a support article available here: https://support.google.com/fit/answer/12830119?hl=en-GB

Samsung Heath support is available here: https://www.samsung.com/uk/support/model/samsung-health/

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