All Collections
Using Big Team Challenge
Get help using and participating in a Big Team Challenge.
What is my challenge website address?
Our fresh new design
What permissions does the Big Team Challenge iOS & Android app request?
What can I do in the app?
Video Tutorials
Can I check the status of your systems?
Register to take part
Having problems with the registration access code?
My Security Token has expired or is invalid. What does this mean?
I've created a second account by mistake. How do I delete it?
How to use the activity conversion feature
Fixing Garmin Connect sync issues
Fixing Fitbit sync issues
Fixing Health Connect sync issues
Fixing Apple Health sync connection issues
Syncing with Health Connect
Google Fit isn't syncing to Big Team Challenge
How do I delete distance entries?
How do I view my daily activity?
Adding Your Distance Manually
Syncing with Samsung Health
Syncing with Apple Health
"Already connected to another tracker error" message
Syncing with Garmin Connect
How do I amend or delete activity entries?
Syncing with Google Fit
How do I track my steps?
Syncing with Fitbit
Can I connect my Apple Watch?
Can I sync from Polar?
How do the average leaderboards work?
How do I create a team?
What happens when my team completes the route?
How do I delete my team?
How do I add people to my team?
How do I edit my team name / title?
Leaving a team
How do I cancel pending invites?
Why do I see the error "You cannot invite this recipient"?
How do I chat with my team?