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Using Big Team Challenge
Get help using and participating in a Big Team Challenge.
Our fresh new design
Video Tutorials
Register to take part
What can I do in the app?
What permissions does the Big Team Challenge iOS & Android app request?
Can I check the status of your systems?
Having problems with the registration access code?
My Security Token has expired or is invalid. What does this mean?
I've created a second account by mistake. How do I delete it?
How do I delete distance entries?
How do I view my daily activity?
How do I track my steps?
Adding Your Distance Manually
Syncing with Apple Health
Syncing with Google Fit
Google Fit isn't syncing to Big Team Challenge
Syncing with Fitbit
Syncing with Garmin Connect
Syncing with Samsung Health
Can I connect my Apple Watch?
How do I amend or delete activity entries?
"Already connected to another tracker error" message
Syncing with Health Connect
How do I create a team?
How do I add people to my team?
What happens when my team completes the route?
How do the average leaderboards work?
How do I delete my team?
How do I cancel pending invites?
Leaving a team
How do I edit my team name / title?
Why do I see the error "You cannot invite this recipient"?