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Using Big Team Challenge
Using Big Team Challenge
Get help using and participating in a Big Team Challenge.
32 articles in this collection
Written by
David Rushton
and
Michael Park
Getting Started
Video Tutorials
A range of video tutorials for new users
Written by
Michael Park
Updated over a week ago
Register to take part
Find out how to register to take part in a challenge.
Written by
Michael Park
Updated over a week ago
What can I do in the app?
Find out about the Big Team Challenge app's features
Written by
Michael Park
Updated over a week ago
What permissions does the Big Team Challenge iOS & Android app request?
Find out about the permissions our app requests
Written by
Michael Park
Updated over a week ago
Can I check the status of your systems?
View our status page to see if there are any problems with Big Team Challenge
Written by
Michael Park
Updated over a week ago
Having problems with the registration access code?
Find out what to do if you're having problems registering for the challenge.
Written by
Michael Park
Updated over a week ago
My Security Token has expired or is invalid. What does this mean?
Find out what this error message means.
Written by
Michael Park
Updated over a week ago
I've created a second account by mistake. How do I delete it?
Find out how to delete a second account.
Written by
Michael Park
Updated over a week ago
Adding Distance, Trackers & Apps
How do I track my steps?
How challenge participants track their steps and sync their devices.
Written by
Michael Park
Updated over a week ago
Adding Your Distance Manually
Find out how to add manual distance to the challenge
Written by
Michael Park
Updated over a week ago
Syncing with Apple Health
Find out more about how to sync your steps via Apple Health
Written by
Michael Park
Updated over a week ago
Syncing with Google Fit
Find out more about how to sync your steps via Google Fit
Written by
Michael Park
Updated over a week ago
Syncing with Fitbit
Find out how to sync your steps from Fitbit
Written by
Michael Park
Updated over a week ago
Syncing with Garmin Connect
How to connect your Garmin account to sync steps automatically
Written by
David Rushton
Updated over a week ago
Syncing with Samsung Health
Information for Samsung Health users
Written by
Michael Park
Updated over a week ago
Can I connect my Apple Watch?
Find out how to connect your Apple Watch to Big Team Challenge
Written by
Michael Park
Updated over a week ago
How do I amend or delete activity entries?
Learn how to change and remove activity entries you added by mistake.
Written by
Michael Park
Updated over a week ago
"Already connected to another tracker error" message
Find out how to resolve this error.
Written by
David Rushton
Updated over a week ago
My Account
How do I update my timezone?
Find out how to update your timezone
Written by
Michael Park
Updated over a week ago
"That email domain is invalid" error
What does the "That email domain is invalid" error message mean?
Written by
David Rushton
Updated over a week ago
Deleting your account
Find out how to delete your account via the challenge website and app.
Written by
Michael Park
Updated over a week ago
I've forgotten my password / reset my login
Find out how to get access to your account if you've forgotten your password.
Written by
Michael Park
Updated over a week ago
How do I update my display name and my profile picture/avatar?
Find out how to update your display name and profile picture.
Written by
Michael Park
Updated over a week ago
Contact Customer Support
Find out how to contact our customer support team
Written by
Michael Park
Updated over a week ago
My Team
How do I create a team?
Find out how to create your team
Written by
Michael Park
Updated over a week ago
How do I add people to my team?
Find out how to add or invite people to your team.
Written by
Michael Park
Updated over a week ago
What happens when my team completes the route?
Find out what happens if your team completes the route before the challenge ends.
Written by
Michael Park
Updated over a week ago
How do I delete my team?
Find out how to delete your team from the challenge website and app.
Written by
David Rushton
Updated over a week ago
How do I cancel pending invites?
Find out how to cancel a pending team invite.
Written by
Michael Park
Updated over a week ago
Leaving a team
Find out how to leave your team.
Written by
Michael Park
Updated over a week ago
How do I edit my team name / title?
Find out how to edit your team.
Written by
Michael Park
Updated over a week ago
Why do I see the error "You cannot invite this recipient"?
Find out what to do if you receive this error.
Written by
Michael Park
Updated over a week ago