Using Big Team Challenge

Video Tutorials

A range of video tutorials for new users

Written by Michael Park
Updated this week

Register to take part

Written by Michael Park
Updated this week

What can I do in the app?

Find out about the Big Team Challenge app's features

Written by Michael Park
Updated over a week ago

Can I check the status of your systems?

View our status page to see if there are any problems with Big Team Challenge

Written by Michael Park
Updated over a week ago

Having problems with the registration access code?

Written by Michael Park
Updated over a week ago

My Security Token has expired or is invalid. What does this mean?

Written by Michael Park
Updated over a week ago

I've created a second account by mistake. How do I delete it?

Written by Michael Park
Updated over a week ago

How do I track my steps?

How challenge participants track their steps and sync their devices.

Written by Michael Park
Updated over a week ago

Adding Your Distance Manually

Find out how to add manual distance to the challenge

Written by Michael Park
Updated over a week ago

Syncing with Apple Health

Find out more about how to sync your steps via Apple Health

Written by Michael Park
Updated this week

Syncing with Google Fit

Find out more about how to sync your steps via Google Fit

Written by Michael Park
Updated this week

Syncing with Fitbit

Find out how to sync your steps from Fitbit

Written by Michael Park
Updated this week

Syncing with Garmin Connect

How to connect your Garmin account to sync steps automatically

Written by David Rushton
Updated this week

Syncing with Samsung Health

Information for Samsung Health users

Written by Michael Park
Updated over a week ago

Can I connect my Apple Watch?

Find out how to connect your Apple Watch to Big Team Challenge

Written by Michael Park
Updated over a week ago

How do I amend or delete activity entries?

Learn how to change and remove activity entries you added by mistake.

Written by Michael Park
Updated over a week ago

"Already connected to another tracker error" message

Written by David Rushton
Updated over a week ago

"That email domain is invalid" error

What does the "That email domain is invalid" error message mean?

Written by David Rushton
Updated over a week ago

Deleting your account

Written by Michael Park
Updated over a week ago

I've forgotten my password / reset my login

Written by Michael Park
Updated over a week ago

How do I update my display name and my profile picture/avatar?

Written by Michael Park
Updated over a week ago

Contact Customer Support

Find out how to contact our customer support team

Written by Michael Park
Updated over a week ago

How do I create a team?

Find out how to create your team

Written by Michael Park
Updated over a week ago

How do I add people to my team?

Written by Michael Park
Updated this week

Can I join a team after the challenge has started?

Written by Michael Park
Updated over a week ago

What happens when my team completes the route?

Find out what happens if your team completes the route before the challenge ends.

Written by Michael Park
Updated over a week ago

How do I cancel pending invites?

Written by Michael Park
Updated over a week ago

How do I delete my team?

Written by David Rushton
Updated over a week ago

Leaving a team

Written by Michael Park
Updated over a week ago

Why do I see the error "You cannot invite this recipient"?

Written by Michael Park
Updated over a week ago

How do I edit my team name / title?

Written by Michael Park
Updated over a week ago