Using Big Team Challenge

Can I check the status of your systems?

View our status page to see if there are any problems with Big Team Challenge

Written by Michael Park
Updated over a week ago

Video Tutorials

A range of video tutorials for new users

Written by Michael Park
Updated over a week ago

Register to take part

Written by Michael Park
Updated over a week ago

What can I do in the app?

Find out about the Big Team Challenge app's features

Written by Michael Park
Updated over a week ago

Having problems with the registration access code?

Written by Michael Park
Updated over a week ago

My Security Token has expired or is invalid. What does this mean?

Written by Michael Park
Updated over a week ago

I've created a second account by mistake. How do I delete it?

Written by Michael Park
Updated over a week ago

How do I track my steps?

How challenge participants track their steps and sync their devices.

Written by Michael Park
Updated over a week ago

Syncing with Apple Health

Find out more about how to sync your steps via Apple Health

Written by Michael Park
Updated over a week ago

Syncing with Google Fit

Find out more about how to sync your steps via Google Fit

Written by Michael Park
Updated over a week ago

Syncing with Fitbit

Find out how to sync your steps from Fitbit

Written by Michael Park
Updated over a week ago

Syncing with Garmin Connect

How to connect your Garmin account to sync steps automatically

Written by David Rushton
Updated over a week ago

Syncing with Samsung Health

Information for Samsung Health users

Written by Michael Park
Updated over a week ago

Can I connect my Apple Watch?

Find out how to connect your Apple Watch to Big Team Challenge

Written by Michael Park
Updated over a week ago

How do I amend or delete activity entries?

Learn how to change and remove activity entries you added by mistake.

Written by Michael Park
Updated over a week ago

"Already connected to another tracker error" message

Written by David Rushton
Updated over a week ago

"That email domain is invalid" error

What does the "That email domain is invalid" error message mean?

Written by David Rushton
Updated over a week ago

Deleting your account

Written by Michael Park
Updated over a week ago

I've forgotten my password / reset my login

Written by Michael Park
Updated over a week ago

How do I update my display name and my profile picture/avatar?

Written by Michael Park
Updated over a week ago

Contact Customer Support

Find out how to contact our customer support team

Written by Michael Park
Updated over a week ago

How do I create a team?

Find out how to create your team

Written by Michael Park
Updated over a week ago

How do I add people to my team?

Written by Michael Park
Updated over a week ago

Can I join a team after the challenge has started?

Written by Michael Park
Updated over a week ago

What happens when my team completes the route?

Find out what happens if your team completes the route before the challenge ends.

Written by Michael Park
Updated over a week ago

How do I cancel pending invites?

Written by Michael Park
Updated over a week ago

How do I delete my team?

Written by David Rushton
Updated over a week ago

Leaving a team

Written by Michael Park
Updated over a week ago

Why do I see the error "You cannot invite this recipient"?

Written by Michael Park
Updated over a week ago

How do I edit my team name / title?

Written by Michael Park
Updated over a week ago