Big Team Challenge Help
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Using Big Team Challenge
Using Big Team Challenge

Get help using and participating in a Big Team Challenge.

Michael Park avatarDavid Rushton avatar
By Michael and 1 other2 authors36 articles

Getting Started


Video Tutorials
Register to take part
What can I do in the app?
What permissions does the Big Team Challenge iOS & Android app request?
Can I check the status of your systems?
Having problems with the registration access code?
My Security Token has expired or is invalid. What does this mean?
I've created a second account by mistake. How do I delete it?

Adding Distance, Trackers & Apps


How do I delete distance entries?
How do I view my daily activity?
How do I track my steps?
Adding Your Distance Manually
Syncing with Apple Health
Syncing with Google Fit
Google Fit isn't syncing to Big Team Challenge
Syncing with Fitbit
Syncing with Garmin Connect
Syncing with Samsung Health
Can I connect my Apple Watch?
How do I amend or delete activity entries?
"Already connected to another tracker error" message

My Account


"That email domain is invalid" error
How do I update my timezone?
Deleting your account
I've forgotten my password / reset my login
How do I update my display name and my profile picture/avatar?
Contact Customer Support

My Team


How do I create a team?
How do I add people to my team?
What happens when my team completes the route?
How do the average leaderboards work?
How do I delete my team?
How do I cancel pending invites?
Leaving a team
How do I edit my team name / title?
Why do I see the error "You cannot invite this recipient"?
Big Team Challenge Help
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